Gotomypc desktop shortcut for mac install#

There should be the same way whether you are doing remote support or just calls.' 'TeamViewer is publicly available and anyone can use it.

There are different methods for doing different things, which makes it a little bit more complicated.

It has the clunkiness of having separate modules that aren't totally integrated. We then decided to go with Microsoft Teams. We looked at it, reviewed it, and tested it out a bit. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling.

Gotomypc desktop shortcut for mac install#

For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. Even if you're using SCCM, it is an undertaking. For a whole enterprise, it is just not an easy task to install a client on everything. If you didn't install the client, you were very limited in terms of what you could do. 'The product can sometimes crash.' 'The solution could improve by increasing or removing the time limitation on the use of a session.' 'The performance could always be better.' 'I didn't like the fact that you had to install a client for remote support. It's a simple thing but when you're trying to get people to take responsibility and learn to take care of their own infrastructure, being able to just point at something while you're viewing their screen, as well as, take over their screen, is very valuable.' There's a little laser pointer feature that you can pull up on the screen and say, 'No, over here, click on this.' That's very educational. We try as much as possible to train our staff to take care of their own systems and train our customer staff to take care of their own systems. I don't use everything they offer but you can go wherever you want to take this tool. It's got all the little drill-down details and capabilities to apply patches and other stuff like that. Over the 10-plus years, we've literally had no issues with it going down or with it causing any problems or causing issues when our end-users are trying to get access to it.' 'They've thought of everything in terms of features. It's easy and a lot of folks like it.' 'The vendor's reliability provides me with peace of mind. 'The most valuable feature is the ability for people to use LogMeIn's app that we install with our software, to bring us online with one click, so we can view their computer screens.